Terms and Conditions

Welcome to G-Fit by Dilvika Orfit. These Terms and Conditions govern your use of our website, products, and services. By accessing or purchasing from us, you agree to comply with and be bound by these Terms.

1. Company Information

  • Company Name: Dilvika Orfit
  • Registered Address: SANT COMPLEX, D63, Phase 5, Industrial Area, Sector 58, Sahibzada Ajit Singh Nagar, Punjab 160055
  • Email: dilvikaorfit@gmail.com
  • Phone: 077101 01333

2. Products and Services

  • Dilvika Orfit is a leading manufacturer of orthopaedic and rehabilitation products based in Mohali, Punjab, India.
  • We strive to ensure that all product information, images, and specifications provided are accurate. However, minor variations in color, design, or dimensions may occur.

3. Orders and Payments

  • All orders are subject to acceptance and availability.
  • Prices are listed in Indian Rupees (INR) and include applicable taxes unless otherwise stated.
  • Payment must be made in full before dispatch of goods.
  • We reserve the right to cancel or refuse any order for any reason, including suspected fraud or incorrect pricing.

4. Shipping and Delivery

  • Orders are processed and shipped within the timelines specified on our website or communicated via email.
  • Delivery times may vary depending on your location and courier service.
  • We are not liable for delays caused by third-party courier services or unforeseen circumstances.

5. Returns, Exchanges, and Refunds

  • Returns or exchanges are accepted only for defective or damaged products, subject to inspection.
  • Customers must notify us within 7 days of receiving the product by emailing dilvikaorfit@gmail.com.
  • Refunds, if applicable, will be processed through the original mode of payment within 7–10 business days.

6. Warranty

  • Certain products may come with a manufacturer’s warranty, the details of which will be mentioned on the product or invoice.
  • Warranty claims must be accompanied by proof of purchase.

7. Limitation of Liability

  • To the maximum extent permitted by law, Dilvika Orfit shall not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our products or services.

8. Intellectual Property

  • All trademarks, logos, images, and content on our website are the intellectual property of Dilvika Orfit. Unauthorized reproduction or use is strictly prohibited.

9. Privacy Policy

  • We value your privacy. Information collected during order processing or inquiries is handled in accordance with our Privacy Policy.

10. Governing Law and Jurisdiction

  • These Terms are governed by and construed in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in Mohali, Punjab.

11. Disclaimer

  • The contents on this website are provided for general informational purposes only and are not a substitute for professional medical advice, diagnosis, or treatment.
  • Products by Dilvika Orfit are designed to support rehabilitation and wellness; they are not intended to replace medical therapy or professional healthcare.
  • Always consult your doctor or a qualified medical professional to determine a safe and appropriate rehabilitation program before using any Dilvika Orfit products.

12. Contact Us

If you have any questions about these Terms, please contact us:

  • Email: dilvikaorfit@gmail.com
  • Phone: 077101 01333
  • Address: SANT COMPLEX, D63, Phase 5, Industrial Area, Sector 58, Sahibzada Ajit Singh Nagar, Punjab 160055